Shipping policy

 We ship nationwide in New Zealand via our courier service, and internationally via our chosen International freight company. Unfortunately, we do not ship to P.O. boxes. However, we can ship orders directly to your home or business.

Delivery Cost

Costs vary based on the shipping location and the weight of your order. To work out your shipping cost online simply add the items you wish to order to your cart, fill out your shipping address, then see your total and delivery cost at checkout.

Please Note: If we have proof of delivery from the couriers and you are unable to find your items we are unable to replace your order.

Import Taxes

Your package may be subject to local customs, duty or brokerage charges. The purchaser, not Merchee, is responsible for these charges as they are determined by your local customs office.

Merchee cannot determine in advance what these fees will be. If there are any extra charges to pay the courier service will contact you and require payment before they can deliver your order. Refusal of delivery will result in a reduction of the original and return shipping charges from any refund.